Privacy policy
At balledandburlapped.com, protecting customer information is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when someone visits our website or places an order.
Information We Collect
When a customer uses balledandburlapped.com, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order details
We may also collect non-personal information such as browser type, device information, IP address, and how visitors use the website.
How We Use Information
We use collected information to:
- Process and fulfill orders
- Communicate about purchases, deliveries, or customer service requests
- Send order confirmations and updates
- Improve our website, products, and customer experience
- Protect against fraud or unauthorized activity
- Comply with legal obligations
Payment Information
Payment information is used only for processing transactions. We do not store full payment card details on our website unless clearly stated through our payment processor. Payments may be handled by third-party payment providers that process information securely according to their own policies.
Sharing Information
We do not sell or rent customer personal information to third parties.
We may share information only when necessary to operate our business, such as with:
- Payment processors
- Shipping and delivery providers
- Website hosting or technical service providers
- Legal or regulatory authorities when required by law
These parties only receive the information needed to perform their services.
Cookies and Website Data
Our website may use cookies and similar technologies to improve site performance, understand visitor behavior, and enhance the browsing experience. Cookies may help remember preferences or support shopping cart functionality.
Customers can adjust browser settings to limit or disable cookies, although some parts of the website may not function properly as a result.
Data Security
We take reasonable steps to protect customer information through appropriate security measures. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Customer Rights
Customers may contact us to request updates or corrections to their personal information, or to ask questions about how their data is used, subject to any legal requirements we must follow.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those outside websites.
Children’s Privacy
balledandburlapped.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Information
If there are any questions about this Privacy Policy or how information is handled, customers may contact us through the contact information provided on balledandburlapped.com.